Last updated May 12, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

Michael Roger, Inc. Returns c/o PSSC

Attn: Returns

RMA #

660 South Mansfield
Ypsilanti, MI 48197

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS

The following items cannot be returned:

  •     Wholesale purchases

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  •        Customers must request a return authorization form within three days of receipt of their order. If the items are damaged or defective, please send photos within three days of receipt and we will replace at no cost or issue a refund.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

732-752-0800

[email protected]